Privacy & Cookie Policy

We collect only the account and enquiry information needed to run your Weorex Spices customer portal — your name, email, password (stored as a secure hash, never in plain text), and the details of orders or enquiries you submit. We don't sell your data. A full privacy policy will be published here before general availability — contact our export desk with any questions in the meantime.

Cookies

Essential cookies are needed for the site to work (for example, to keep you logged in) and are always on. Analytics cookies are only set if you click “Accept” in the cookie box. You can change your choice at any time.

NameTypePurposeHow long
weorex_sessionEssential cookieKeeps you logged in to your buyer dashboard.Until you log out or the session expires
weorex_consentEssential cookieRemembers whether you accepted or rejected analytics cookies.12 months
_ga, _ga_*Analytics cookie (only with your consent)Google Analytics: counts visits and shows which pages are useful. Advertising features are turned off.Up to 13 months
Live chat (Ticate)Browser storage (functional)A random visitor ID so your live-chat conversation continues when you move between pages. Loaded only after the page has finished loading.Until you clear your browser data
weorex_popups_*Browser storage (functional)Remembers which offers or messages you have already seen or closed, so we don't show them again too often. It holds no personal data.Until you clear your browser data

To change your analytics choice, use (also in the footer of every page). You can also delete cookies in your browser settings at any time.